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How Can We Help You?

We're here to help you get the most out of Battery Buddy. Find answers to common questions, troubleshooting guides, and ways to contact our support team.

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FAQ

Find answers to frequently asked questions about Battery Buddy features and usage.

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Troubleshooting

Step-by-step guides to resolve common issues and optimize your experience.

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Contact Us

Get in touch with our support team for personalized assistance.

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User Guide

Learn how to use all Battery Buddy features effectively.

Frequently Asked Questions

How does Battery Buddy monitor my battery?
Battery Buddy uses your device's built-in battery APIs to monitor battery level, charging status, and health. The app runs in the background to provide real-time updates and notifications.
Why am I not receiving notifications?
Make sure Battery Buddy has notification permissions enabled in your device settings. Go to Settings > Apps > Battery Buddy > Notifications and ensure notifications are turned on.
Does Battery Buddy drain my battery?
No, Battery Buddy is designed to be lightweight and efficient. It uses minimal system resources and only monitors battery status when necessary. The app itself consumes less than 1% of your battery.
How accurate are the battery health recommendations?
Our recommendations are based on industry best practices and your device's battery data. However, actual battery performance may vary based on usage patterns and device conditions.
Can I customize notification settings?
Yes! You can customize notification thresholds, timing, and types in the app settings. Choose when you want to be notified about low battery, charging completion, and other events.
Is my data safe with Battery Buddy?
Absolutely! Battery Buddy stores all your data locally on your device. We don't upload or share your personal information. See our Privacy Policy for more details.

Troubleshooting Guide

Common Issues and Solutions

Notifications Not Working

1Check if Battery Buddy has notification permissions

2Restart the app

3Check your device's Do Not Disturb settings

4Update to the latest version of Battery Buddy

App Not Starting

1Restart your device

2Uninstall and reinstall Battery Buddy

3Check if your device meets minimum requirements

4Clear app cache and data

Battery Information Not Updating

1Ensure Battery Buddy has necessary permissions

2Check if battery optimization is disabled for the app

3Restart the app

4Update your device's operating system

Contact Support

Get in Touch

Our support team is here to help you with any questions or issues you may have with Battery Buddy.

Email Support

General Support: support@batterybuddy.app

Technical Issues: tech@batterybuddy.app

Feature Requests: feedback@batterybuddy.app

Response Time

We typically respond to support requests within 24-48 hours during business days.

Before Contacting Support

  • Check this FAQ section for your question
  • Try the troubleshooting steps above
  • Make sure you're using the latest version of Battery Buddy
  • Include your device model and operating system version

User Guide

Getting Started

  1. Installation: Download Battery Buddy from the Microsoft Store
  2. Permissions: Grant necessary permissions for battery monitoring and notifications
  3. Setup: Configure your notification preferences in the app settings
  4. Monitor: Start monitoring your battery health and usage patterns

Key Features

Tips for Best Experience

Still Need Help?

If you couldn't find the answer you're looking for, don't hesitate to contact our support team. We're here to help you get the most out of Battery Buddy!

Email: support@batterybuddy.app